Palazzo Segreti

The hotel is ideally situated between the castle and the Duomo and on the doorstep of shops and restaurants. The room was very spacious and clean. The breakfast was very good with a nice choice of hot and cold foods. All of the staff were friendly and helpful. Would definitely recommend this hotel and stay here again.

We love everything about the hotel. The best customer services from all staff. They were so responsive and went above and beyond to make our stay amazing. The room feels larger than advertised. We did not feel cramp at all. Spacious bathroom and very clean everywhere. Breakfast service was amazing, we love the lattes and cappuccino. The ice coffee was very good too. They helped us with booking for our transfer to and from Lake Como because we heard that the trains and buses were a nightmare made worse with the rerouting for preparation for the Olympics. Thank you for an amazing stay…10 out of 10 for sure.

The hotel was lovely and the staff was fabulous! Our suite was beautiful, immaculately clean, well-kept and spacious. The bed was very comfortable and the room had windows overlooking a charming street. Although the street was noisy, the windows were heavy and good at keeping the noise in. The shower in our room was heavenly! I hope we can return again and thank the staff for such a lovely experience.

Location excellent and rooms a very good size. Very helpful staff

Staff were absolutely lovely, very welcoming and friendly! Nothing was too much bother for them. The hotel itself is very chic, the decoration is beautifully done. Breakfast was great, a lot of choice! Location is absolutely excellent - 9 minute walk to the cathedral! Lovely restaurants near by! I would say that for someone who is wheelchair bound it wouldn’t be great as the lift only fits two people without suitcases or one person with a small suitcase. My brother has a wheelchair but could walk to the lift and the room so we were able to just leave his wheelchair downstairs with the staff which worked beautifully for when we were coming and going a lot as we could just get the wheelchair at the door and go and then come back leave the wheelchair and then take the lift straight up to our room! I think there was also a stair lift too but again that’s a lot of extra work for anyone who is wheelchair bound. I would recommend talking to the hotel though if you have any queries as they were absolutely brilliant with any questions we had! Would 100% recommend. :)