Palazzo Segreti

Breakfast was great, good area not too loud with street noise

Staff were absolutely lovely, very welcoming and friendly! Nothing was too much bother for them. The hotel itself is very chic, the decoration is beautifully done. Breakfast was great, a lot of choice! Location is absolutely excellent - 9 minute walk to the cathedral! Lovely restaurants near by! I would say that for someone who is wheelchair bound it wouldn’t be great as the lift only fits two people without suitcases or one person with a small suitcase. My brother has a wheelchair but could walk to the lift and the room so we were able to just leave his wheelchair downstairs with the staff which worked beautifully for when we were coming and going a lot as we could just get the wheelchair at the door and go and then come back leave the wheelchair and then take the lift straight up to our room! I think there was also a stair lift too but again that’s a lot of extra work for anyone who is wheelchair bound. I would recommend talking to the hotel though if you have any queries as they were absolutely brilliant with any questions we had! Would 100% recommend. :)

The location is fantastic - most of the things a (particularly art centred) tourist will want to see are within a ten minute walking radius of the hotel which is just off one of the main semi-pedestrianised shopping thoroughfares. The hotel has a lovely slightly quirky design mixing minimalism with a slightly Cocteauish feel. Good breakfast and extremely polite staff.

This is a lovely boutique hotel very close to many of the sites that you will want to see in Milan. Five minute walk to the Duomo, 15 minute walk to the square where many tours meet. The front desk staff was excellent, Attilio was especially helpful and always cheerful. We appreciated his courtesy and professionalism. The room was very comfortable although you do need to contact the front desk to change the temperature in the room. That was really no problem as they were quick to respond. The breakfast is outstanding, coffee made to order, fresh bread and pastries, the scrambled eggs were really delicious. Could not have asked for a better start to the day.

The scrambled eggs at breakfast were superb. I didnt realise I left my scarf in the breakfast room while getting ready to check out, and the staff actually asked me if I left my scarf, so they went the extra mile.